BPO International

Together we can achieve more

We are an established business partner providing the highest level of outsourcing services, which are expertly tailored to the individual needs of the client.

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About us

The company provides the highest level of outsourcing services, which are expertly tailored to the individual needs of the client.

A business partner on route to long-term success

At BPO International we know that your company’s management solutions are first-rate. However, we are also conscious of the unpredictability of the market and therefore the importance of continued development and implementation of effective business solutions. BPO International is a reliable partner, which is always ready to serve as a source of innovative business solutions in order to initiate enhanced performance and effectiveness of your company. While you focus on strategy development for your enterprise, our experienced specialist team will ensure timely optimisation of internal processes, lowering their costs while meeting stringent quality standards.

Why BPO International?

The team’s know-how results from its long-term cooperation with companies of various sizes, which are active in different sectors and in many markets. The solutions we offer set market standards for how a modern enterprise should function. BPO International offers long-term cooperation by supplying comprehensive services for your business in the following fields: administration, customer service, IT, marketing, new technologies, as well as legal and HR services.

Professional support

BPO International is a team of experienced, committed experts who, with the use of proven methods, are keen to develop key areas of your business.

Needs analysis

Our aim is to provide services that meet the needs of your business to the maximum degree. The distinction of key competencies of your organisation and activities of auxiliary nature is of vital significance to this process. We will scrutinise all areas of your activity to identify where our support would be most effective.

ADAPTATION TO NEEDS

Every single new project starts with a thorough analysis of your needs and expectations. Subsequently, we apply proprietary tools based on state-of-the-art technology to suggest solutions that will allow you to achieve your goal.

SERVICES

Thanks to their expertise, our team of experts guarantee efficient implementation of the most effective cutting-edge solutions. Main areas of outsourcing services we specialize in:

IT and New Technologies

IT and New Technologies

 Marketing

Marketing

 Customer Service

Customer Service

 dministrative Services

Administrative Services

 HR/Payroll

HR/Payroll
IT and New Technologies In the era of solutions based on repeatable operations, process automation plays a major role in creating competitive advantage. We use artificial intelligence solutions to maximize your profit and help you advance to a higher level of business. Learn more Customer Service We have unique know-how in building customer service teams and improving the efficiency of customer service processes. Working with us in an investment in the satisfaction of your customers. We will build a profit centre where others see only costs. Through a careful analysis, we will determine the best ways of reaching your customers and measures aimed at improving customer retention. We will help you create a relationship with your customer, which will bring mutual and long-term benefits. Learn more HR/Payroll People are our company’s most valuable asset. We believe that long-term business success is highly dependent on the people and their competence. Our team will complement the competences that your organization needs to build its stable position in the market. Learn more
Marketing Managing your on-line presence and reaching the target group with your business offer requires a tailored approach and the use of the right tools. With our long-term experience and original solutions we apply, we can reach the group of the people who will help you achieve a given business goal in the most reliable and time-effective way. Learn more Administrative Services The digital revolution, which we are a part of, generates needs that require narrow specialization and appropriate tools in order to be met. Our administrative team will make sure that your company operates effectively in a highly volatile local and international environment. Learn more

Our ambition is success

We are known for successfully meeting the diverse business objectives of our clients. Our priority is to improve the functioning of any company by implementing modern solutions that reduce the costs of processes and at the same time improve their quality. Our services are perfectly tailored to the individual needs of a particular business.

A trusted business partner

COST REDUCTION

COST REDUCTION

BPO International is skilled in reducing operating costs, which is of crucial importance to the development of any business venture.

HIGHEST QUALITY

HIGHEST QUALITY

We have the necessary expertise to deliver the highest level of services to meet and exceed your expectations.

IMMEDIATE ACTION

IMMEDIATE ACTION

In order to create suitable conditions for the fastest growth of your enterprise, we move the majority of processes to the digital world and automate most repetitive tasks.

Let’s meet to discuss the growth of your company. Together we will identify opportunities to make your business a leader in its field.

Contact Us
IT and New Technologies

We successfully support global companies specializing in innovative solutions related among other things to Big Data or Business Intelligence, which require high-performance infrastructure, both in terms of suitable hardware and software. Our team have a deep understanding of the needs of the customers operating in this sector and are well aware of its specific nature. We realize the key importance of system stability and the security of the data systems contain, and we know what to do to ensure that security.

We will successfully monitor the correct functioning of the systems, and provide support in the form of a system help desk.

Marketing

As experts in effectiveness marketing, we are perfectly familiar with various types of consumer behaviour, we analyse market environment, develop a communication strategy, develop and optimize the marketing message. We use both traditional channels and tools as well as new, original direct communication solutions.

Whether you offer your customers products or services, you are in the hands of a group of experts who have a global and, above all, innovative approach to what they do.

Customer Service

Our effective and experienced team will provide your company services such as:

  • - optimisation of customer service department processes

  • - telesales

  • - telephone and e-mail customer service

  • - handling complaints

  • - customer service and telesales training

Administrative Services

We offer administrative support in the following areas:

  • Organising a work-flow system and correspondence circulation

  • Document digitisation

  • Translation of documents

  • Archive management

  • Organising a technical and cleaning service

  • Organising the work of the reception desk and support services

HR/Payroll

Our team of experts will identify your needs and help you attain the objectives associated with human resources management, including:

  • - processing HR and payroll issues

  • - searching for and acquiring relevant competences and information on the market

  • - developing a database of candidates in accordance with the requirements of the GDPR

  • - increasing and developing the competences of your experts and managers

  • - defining functions and roles as part of developing job descriptions

  • - performance management process, which includes creating and evaluating behavioural competences

  • - talent management

Contact form

By completing the form, you agree to the processing of the personal data contained in it in order to establish contact or potentially present an offer. You will find guidelines for the processing of personal data and information about the Controller here.

The personal data controller is Business Process Outsourcing spółka z ograniczoną odpowiedzialnością I spółka komandytowa [Polish Limited Liability Company, Polish Limited Partnership], with its registered office in Warsaw (02-013), ul. Lindleya 16. You can contact the data protection officer by email at: rodo@bpointernational.com

If you provide us with personal data (for instance, concerning job candidates or potential customers), for example, an email address, telephone or other personal data, even though we ask you in the contact form to provide only your contact email address, they will be processed exclusively for the purpose of contacting you based on your consent. Article 4 sec. 1(a) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).

You have the right to withdraw the consent at any time without affecting the lawfulness of personal data processing based on the consent before its withdrawal. The personal data shall be stored for a period necessary to contact you in accordance with the applicable legal regulations. If we are required by law to delete your data, until the request for deletion of data or the request for the withdrawal of consent to the processing of data.

The expected categories of data recipients are as follows: suppliers of IT services, professional entities dealing with recruitment processes.

You have the right to access your personal data, request their correction or delete your personal data. Furthermore, you have the right to demand that the processing of the personal data be restricted in the cases referred to in Article 18 of the GDPR and the right to transfer the personal data. You are entitled to lodge a complaint with the President of the Data Protection Authority.

The provision of information contained in the contact form is voluntary; however, the provision of a contact email address is necessary for us to be able to contact you.

Personal data shall not be transferred to any third country. The data provided by you shall not be processed in any way that may lead to automatic decision making and shall not be subject to profiling.

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